Legal

Privacy Policy

How we handle information you send us through this website.

Draft pending legal review. This text is a working draft. It must be reviewed and approved by qualified counsel, and the applicable data-protection law confirmed, before the site goes live.

1. Who we are

Syntagma Structured Solutions FZCO, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates, is responsible for the information described in this notice. For any question about this notice or about information we hold, contact finance@syntagmastructured.com.

2. What we collect

  • Information you submit through the enquiry form: company name, country of incorporation, your name, role, work email, phone number, buyer country, contract value band, payment terms, payment instrument, aval or guarantee status, sector, and any additional detail or document you choose to attach.
  • Information you send us directly by email, telephone or messaging application.
  • Technical information generated when you use the site: IP address, date and time of a submission, and standard server log data.

3. Why we use it

  • To assess, structure and respond to your enquiry
  • To carry out counterparty, credit and sanctions screening
  • To communicate with you about a proposed or executed transaction
  • To meet legal, regulatory and record-keeping obligations that apply to us
  • To protect the site against abuse, including rate limiting of form submissions

4. Legal basis

We process this information to take steps at your request prior to entering into a transaction, to pursue our legitimate interests in assessing and managing counterparty risk, and to comply with legal obligations that apply to us.

5. Who we share it with

We share information only where it is necessary for the purposes above: with banks and other participants involved in your transaction, and with service providers who host or maintain our systems. We do not sell information and we do not share it for advertising.

6. International transfer

Because trade finance transactions are cross-border, information may be transferred to and processed in countries other than the one you are in, including where a participating bank or counterparty is located.

7. How long we keep it

Enquiries that do not proceed are retained for a limited period and then deleted. Where a transaction proceeds, records are retained for the period required by applicable law and by our record-keeping obligations.

8. Security

Submissions are transmitted over an encrypted connection and delivered to our own mailbox. Access is limited to personnel who need it to assess or execute a transaction.

9. Your rights

Subject to applicable law, you may request access to the information we hold about you, ask us to correct it if it is inaccurate, ask us to delete it, object to or ask us to restrict how we use it, and withdraw any consent you have given. To make a request, email finance@syntagmastructured.com. We will respond within the period required by applicable law. If you are not satisfied with our response, you may be entitled to complain to the relevant supervisory authority.

10. Cookies

This website does not set analytics, advertising or tracking cookies, and does not load third-party scripts, fonts or trackers. All assets are served from this domain. Your browser may store standard technical data required to load the page; no profile is built from it.

11. Changes

If we change this notice, we will update the date below.

Last updated: 14 August 2026